Field notes

Preparing a cycle briefing that a steering group will actually use

Steering groups give limited time. A cycle briefing that opens with ten metrics loses the room before the first bottleneck is named. Aim for one page of stage movement, one page of exceptions, and one page of proposed actions with owners.

Use the same stage glossary every quarter. If you rename stages between briefings, trend lines become arguments about definitions instead of about delays. Document the glossary on the first slide and leave it alone unless the operating model truly changes.

Exceptions should name the stage, the category or supplier, the size of the sample, and the suspected cause. Soft language such as process friction without a location wastes the hour.

Invite AP and warehouse voices when receipt or invoice match is the long stage. Buyers alone cannot explain dock congestion or three-way match rejects.

End with no more than five proposed actions. Carry unfinished items into the next quarter’s log so the briefing becomes a rhythm rather than a one-off presentation.

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